Creating a Learning Environment: A Template for Creating and Cultivating a Learning Culture in the HVAC and Sheet Metal Industry

Researcher:
Dr. Michael J. Horman
The Penn State University
104 Engineering Unit A
University Park, PA 16802
Tel: (814) 863-2080
Fax: (814) 863-4789
E-Mail: mjhorman@engr.psu.edu

This report describes the research into creating and fostering a learning environment in the heating, ventilation, and air conditioning (HVAC) and sheet metal industry. The report defines a learning culture for HVAC and sheet metal contractors, and to explain how HVAC and sheet metal contractor organizations can create the environment to cultivate a learning culture. A competency scorecard and an example of a web-based company learning tool are included in the report.

As the report recommends there are numerous reasons for HVAC and sheet metal contractors to invest in a learning culture, including:

• Cultivation of the company’s most important asset - its employees and
• Enhancing company performance at delivering high standards of products and labor, consequently increasing profitability and repeat business.