Resources
A New Era of Customer Service: How to Manage Customer Relationship
This paper includes a list of best practices to identify customer needs and satisfaction and outli..
$25.00
Measuring Customer Loyalty: A Benchmark Study of HVAC and Sheet Metal Customers' Satisfaction
Customer loyalty can be the key to business success or failure. The New Horizons Foundation initia..
$75.00
Successful Marketing and Business Development Strategies for HVAC and Sheet Metal Contractors
This white paper helps HVAC and sheet metal contractors use marketing and business development mor..
$50.00