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White Paper: A New Era of Customer Service: How to Manage Customer Relationship

This paper includes a list of best practices to identify customer needs and satisfaction and outli..

$25.00

Lean Production Principles

The lean production principles that have led other industries to higher profitability and lower co..

$50.00

White Paper: Enhancing Your Organizational Structure: An Approach to Profitable Operations

This white paper focuses on traditional and functional organizational structures. It offers a simple..

$15.00

White Paper: Off-Site Construction, Modularization, and Sheet Metal Prefabrication: Trends, Current Practice, and Recommendations

This paper focuses on off-site construction from the perspective of prefabrication, and installati..

$25.00

The Use of Just-in-Time Training in Construction

The Just-in-Time Training (JITT) report examines in detail the concept and application of Just-in-Ti..

$75.00

White Paper: So You Want to Be a CEO? Read This First

While this white paper focuses on CEO responsibilities for HVAC/sheet metal firms, it also reviewe..

$15.00

White Paper: Risks and Opportunities for HVAC and Sheet Metal Contractors During the Construction Market Recovery

This white paper describes and analyzes contractor risks associated with a recovering economy and ma..

$15.00

White Paper: Contractor Success Stories: Adapting to the Post-Recession World

The Great Recession has had a profound and long-lasting effect on the U.S. construction industry – i..

$15.00

White Paper: Building a Culture of Continuous Improvement

Continuous improvement, as used in this paper and industry in general, has a specific meaning as the..

$15.00

Risk Assessment Model: A Practical Guide for HVAC and Sheet Metal Contractors

Risk assessment, management, and mitigation are critical components to ensuring project success. Rec..

$75.00