Organization & People

This white paper focuses on traditional and functional organizational structures. It offers a simple and easily understood contrast and comment on the appropriateness of each approach. In contrast to the traditional structure, the paper concludes that a functional analysis of a firm’s operations can be “a tool for designing their organization going forward. It views …

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An area of increasing adoption throughout the construction industry is the use of high-functioning boards of directors, peer groups, and other external resources to provide objective input to enhance performance. Companies are seeking solutions to the many challenges they face in today’s competitive business environment. Leaders are confronted with talent pressures, changing technologies, increased competition, …

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The Just-in-Time Training (JITT) report examines in detail the concept and application of Just-in-Time Training. The report: Defines just-in-time training and when to use it; Identifies  the need for JITT in the construction industry; Looks at who is using JITT now using current examples; Examines current and future training needs for HVAC/sheet metal contractors; Presents …

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Strategic Thinking is a blueprint for contractors seeking to use the Futures Study to improve their position as the industry recovers and stabilizes. Strategic thinking should not be confused with strategic planning, but the two are related. Strategic thinking involves the generation and application of unique business insights and opportunities intended to create competitive advantage …

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Continuous improvement, as used in this paper and in the industry, is the name of an approach to improvement known and used around the world for decades. It applies to processes in the office, project or anywhere within the organization. The major components of continuous improvement are often referred to as an acronym, DMAIC: Define …

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While this white paper focuses on CEO responsibilities for HVAC/sheet metal firms, it also reviewed CEO functions in other construction industry firms. In reality there are few differences in the overall responsibilities or skills of CEOs within the industry. There are more differences in companies of different sizes and organizational structures. In previous studies commissioned …

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This report outlines each step of the leadership selection process with recommendations based on best practices. By taking an intentional, focused look at the limitations of current selection processes, organizations using this report can identify ways to make more informed and effective decisions. While no hiring process will ever be 100% accurate, most organizations in …

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The leadership and supporters of the New Horizons Foundation have produced three comprehensive research reports concerning the importance of business continuity planning and execution. The three previous reports summarized in this report include: Exit Strategies for HVAC /Sheet Metal Contractors: Strategies for Equity and Ownership Transfer Mentoring and Coaching Practices: Developing the Next Generation Leadership …

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Mentoring and coaching can be used successfully to prepare the next generation of leaders and owners, and help attract new recruits. For generations, apprenticeship programs have  provided good careers and a well-trained, capable workforce for heating, ventilation, and air conditioning (HVAC)/sheet metal contractors and fabricators. The processes of mentoring and coaching can create an apprenticeship-type …

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This report presents the results of a study commissioned by the foundation to identify and evaluate approaches for exit strategies and equity transfer for heating, ventilation, and air conditioning (HVAC ) and sheet metal contractors. The interest is driven by industry demographics and the desire and necessity of many business owners to explore these alternatives. …

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